LandmarXeSIM

Privacy Policy

LandmarX Privacy Policy

​

Effective Date: May 1, 2026

​LandmarX, Inc. ("LandmarX," "we," "our," or "us") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our mobile application, website, and related services (collectively, the "Services"). This Privacy Policy explains how LandmarX eSIM collects, uses, stores, and protects your information when you use our website, purchase eSIM products, or interact with related services provided by LandmarX.ai.

​By using the Services, you consent to the practices described in this Privacy Policy.

​1. Information We Collect

We collect information necessary to provide eSIM services, process transactions, improve user experience, maintain security, and comply with applicable laws and regulations.

​a. Information You Provide​

Information you voluntarily provide may include:

  1. Name
  2. Email address
  3. Billing information
  4. Phone number
  5. Country or travel destination
  6. Customer support inquiries
  7. Account registration details
  8. Order and transaction information

You may also provide additional information when contacting customer support or participating in promotions, surveys, or marketing communications.

b. Information We Collect Automatically

When you use our website or services, certain information may be collected automatically, including:

  1. IP address
  2. Browser type and device information
  3. Operating system
  4. Website usage activity
  5. Referral URLs
  6. Approximate geographic location
  7. Cookies and analytics data
  8. Session and performance information

This information helps us improve website functionality, detect fraud, maintain security, and optimize the user experience.

c. Information from Third Parties

We may receive information from:

  1. Payment processors
  2. Telecommunications and carrier partners
  3. Analytics providers
  4. Fraud prevention and security vendors
  5. Marketing and advertising partners
  6. Social login or authentication providers

Third-party providers may supply transaction status, fraud risk indicators, device compatibility information, or aggregated analytics related to your use of our services.

2. How We Use Your Information

We use collected information to:

  1. Process and deliver eSIM purchases
  2. Activate and manage connectivity services
  3. Provide customer support
  4. Verify transactions and prevent fraud
  5. Improve website performance and user experience
  6. Send service-related notifications and updates
  7. Comply with legal, financial, and regulatory obligations
  8. Analyze trends and usage patterns
  9. Support marketing and promotional activities where permitted by law

3. How We Share Your Information

We may share information with:

  1. Telecommunications carriers and eSIM providers
  2. Payment processors and fraud prevention vendors
  3. Cloud hosting and infrastructure providers
  4. Analytics and customer support platforms
  5. Legal or regulatory authorities when required by law
  6. Business partners necessary to deliver services

We do not sell personal information to third parties.

Payment card transactions and PCI compliance are handled entirely by certified third-party payment providers.

LandmarX does not store, process, access, or manage full payment card numbers, CVV codes, or other PCI-sensitive payment data on our systems.

4. Data Retention

We retain personal information only for as long as reasonably necessary to:

  1. Provide services
  2. Maintain business and financial records
  3. Resolve disputes
  4. Enforce agreements
  5. Comply with legal and regulatory obligations
  6. Detect and prevent fraud or abuse

Retention periods may vary depending on applicable laws, accounting requirements, and operational needs.

5. Your Privacy Choices

Depending on your jurisdiction, you may have rights to:

  1. Access your personal information
  2. Request corrections or updates
  3. Request deletion of certain data
  4. Opt out of marketing communications
  5. Restrict or object to certain data processing activities

You may unsubscribe from promotional emails at any time using the unsubscribe link provided in communications.

Certain information may still be retained where required for legal compliance, fraud prevention, transaction verification, or operational purposes.

6. Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, misuse, or destruction.

However, no system, website, or electronic transmission can be guaranteed to be completely secure. Users are responsible for maintaining the confidentiality of their account credentials and devices.

All payment card processing and PCI-related security standards are managed exclusively by certified third-party payment vendors. LandmarX does not directly handle or store PCI-sensitive payment information.

​7. Children’s Privacy

LandmarX eSIM services are intended only for users who are at least 18 years old, or minors using the services under the supervision and consent of a parent or legal guardian as permitted by applicable law. We do not knowingly market to or intentionally collect personal information directly from children under the age of 13.

Because the platform is intended for adult users engaging in digital commerce transactions, we do not expect children to submit personal information independently. If a minor provides personal information without appropriate authorization or in violation of these Terms, such information may have been provided without our knowledge or through false representation of age.

If we become aware that personal information has been collected from a child in violation of applicable laws, we may take reasonable steps to delete such information from our systems.

 8. International Users

LandmarX eSIM services may be accessed globally. By using our services, you understand that your information may be transferred to, processed, and stored in countries outside your country of residence, including the United States, where data protection laws may differ from those in your jurisdiction.

 9. Third-Party Links

Our website and services may contain links to third-party websites, applications, or services. LandmarX is not responsible for the privacy practices, content, or policies of third-party platforms. Users should review the privacy policies of those third parties before providing personal information.

 10. Changes to This Privacy Policy

LandmarX reserves the right to update or modify this Privacy Policy at any time. Changes become effective upon posting the updated policy on the website. Continued use of the services following updates constitutes acceptance of the revised Privacy Policy.

 11. Contact Us

​If you have questions about this Privacy Policy, contact us at:

LandmarX, Inc.

3815 S Othello St. STE 100 #384, Seattle, WA 98118

​Email: hi@landmarx.ai

​By using the LandmarX Services, you agree to the terms of this Privacy Policy.